The back-office platform that grows hospitality profit.
- AI powered revenue, stock, workforce & more.
- Great for independent or multi-site, cafes, bars, restaurants, pubs and clubs.
- Margins up 8% on average across Loaded users.
Over 10,000 successful hospitality owners and managers love Loaded
Over 10,000 successful hospitality owners and managers love Loaded
What Loaded groups achieve
20% net profit
Source: Loaded customer data, 2020-2026.
Why move your venues to an
all-in-one back office?
When your stock, labour, reporting and day-to-day operations all sit in separate systems, running better venues becomes harder than it needs to be. Loaded is an all-in-one back office, which means your team can see issues as they happen, take action and keep improving performance across every shift.
Team
Scheduling + Timesheets
Team App
Real time Labour Cost
Stock
Recipes
Price Changes
Real time margins
Sync
Revenue from your POS
Timesheets to your payroll
Invoices to your Xero
Trusted by 10,000+ hospo owners & managers
Reduce the system overload
Paying for too many subscriptions? It's worse than that. Your venues are already fast paced, demanding and full of moving parts. When every part of your ops lives in a different system, your team loses time and context switching between apps, chasing info and double-handling work.
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Turn paperwork into insights with AI-powered Invoice Processing
Turn those stacks of supplier invoices into accurate, real-time insights. Our AI processes every line item, updates your stock and recipes automatically, and keeps your costs current. That's 28 working days back in your year to focus on what matters.
Check out the feature preview >
LOADED WORKS WITH LEADING POS
See how Loaded can work for your business
Every hospitality business is unique, so all our Demos are delivered one-on-one by a growth expert who has used Loaded in a real-world hospitality business.
- We'll take the time to understand your business.
- You tell us what you'd like to achieve.
- We'll give you a free, zero pressure, 30 minute demo of how Loaded can work for your business
Book your demo
Get your business cooking with our Onboarding and Support teams
Moving to a new software platform is a big deal. Our friendly setup team will work with you one-on-one to make this as smooth as possible. We’ll help migrate rosters, inventory and recipes, sync your POS, and work with you to ensure your team has the training they need to succeed.
Fresh in from Loaded operators
See how the industry’s best use Loaded to run thriving hospitality businesses.See all
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Frequently asked questions
What is hospitality back office software?
It's the system the largest, most successful large hospitality groups globally have relied on to manage revenue, labour, cost of goods and profitability — traditionally out of reach for smaller groups and operators. That's changed. You no longer need to run your back-of-house across a multitude of different software tools and spreadsheets; Loaded brings it all into one platform.
What types of hospitality businesses use Loaded?
Loaded is used globally by Cafes, bars, restaurants, pubs and clubs from small independent venues through to large 50 site + operators.
How does Loaded help reduce food and beverage costs?
Loaded helps hospitality businesses increase revenue, reduce labour cost and reduce cost of goods to take control of and drive overall profitability. Recipes are connected in real time to your POS and your suppliers latest invoice prices. Real-time labour insights allow your team to make real time decisions instead of finding out in your P&L weeks later. On average overall labour and COGS margins are improved by 8%.
Does Loaded work with my existing POS system?
Loaded integrates with major hospitality POS systems including Square, Lightspeed, Tevalis, Bepoz, Swiftpos, Idealpos, Impos, Ordermate, AI Menu, Dnero, Wizbang and Tabin.
How long does it take to set Loaded up?
Loaded's onboarding team handles the initial setup for you, and most businesses are live within a few days. Every plan starts with a 14-day free trial, no credit card required.
You’re passionate about hospitality. We’re committed to keeping it that way.
I'm Rich McLeod, CEO at Loaded, and I've walked a fair few miles in your shoes.
With over 15 years of owning hospitality businesses, I've experienced the late nights, the spreadheet headaches, the constant juggling of everything. My business partner James and I learned hospo the hard way.
That's why we built Loaded. First, to run our own 12 bars, pubs and restaurants. And now, to help over 10,000 operators and managers worldwide. We love the magic of hospitality: the food, the drinks, the shared moments. But we understand the behind-the-scenes struggles, too. Loaded simplifies those, letting you focus on the stuff you love doing.
It's a platform, made by hospitality insiders, for owners and managers like you and me.
Thanks for taking a look at Loaded. I'm hopeful it will be the same secret sauce for success in your business that it has been in mine.
Cheers to the journey ahead,
