ABOUT US
You’re passionate about hospitality. We’re committed to keeping it that way.
I'm Richard McLeod, CEO at Loaded, and I've walked a few miles in your shoes.
With over 15 years of owning hospitality businesses, I've experienced the late nights, the number crunching, the constant juggling of challenges. My business partner James and I learned the hard way.
That's why we built Loaded. First, to run our own 12 bars, pubs and restaurants. And now, to help over 10,000 operators and managers worldwide. We love the magic of hospitality: the food, the drinks, the shared moments. But we understand the behind-the-scenes struggles, too. Loaded simplifies those, letting you focus on the stuff you love doing.
It's a tool made by hospitality insiders, for owners and managers like you and me.
Thanks for taking a look at Loaded. I'm hopeful it will be the same secret sauce for success in your business that it has been in mine.
Cheers to the journey ahead,
Meet the Team
We're a team of hospitality enthusiasts, tech smarties, and customer service legends. We love the hospo world, and have a burning desire to make the people in it happier and more successful (whatever that means to them). Hospitality is all about the people, and so are we. Meet the folks who make Loaded possible:
Join our team
We don’t have any openings right now, but we're always on the lookout for passionate individuals who can bring something special to our team. If you're enthusiastic about hospitality, technically capable, or a customer service natural, we'd love to hear from you.
We’re a hospo-obsessed crew, in 3 growing hubs:
Loaded HQ, Queenstown
Our head office and the heart of Loaded, where around half of our team is based. Queenstown is New Zealand’s premiere resort town and adventure playground, with the hospitality scene to match.
Remote,
New Zealand
We have a remote crew beaming in from hospo hot-spots all over the country: Auckland, Tauranga, Napier, Christchurch and Dunedin.
Melbourne,
Australia
Our newest hub, where we're growing a local team in one of the most vibrant hospitality backyards in the world.
Keen? Register your interest
Feel free to reach out and send us your interest to careers@loadedhub.com. Who knows? You might be the secret ingredient we should stir in next.