La Rumbla: working hard to find the balance between operating a great business that’s also fun to be part of

Your first restaurant La Rumbla was a hit from day one?

I guess that’s what it looked like on the outside. We can’t really deny that we were busy, and both locals and tourists really did support La Rumbla from day one, but because we were both working so hard and we weren’t really making any money in the first couple of years, it doesn’t necessarily feel like we just stepped up to the plate an hit a home run.

It wasn’t until a few years down the track when we had been working with The Hospitality Company on how to improve the business and fully implemented the Loaded Hub that we felt like we were running something successful.

Tell us a bit more about The Hospitality Company helping to implement Loaded?

We originally came across James from The Hospitality Company on a Restaurant Association webinar and liked what he had to say. It wasn’t until some time later that we were totally sick of working huge hours and not feeling like we had control of the future of the business that we got in touch.

We quickly started one on one coaching with James and his companies help with implementing Loaded was instrumental in us getting it right from day one and being able to go deep and introduce the entire hub over a shorter time frame.